TypicalITGuy
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May 25, 2016 8:44 PM
TypicalITGuy
80104
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IridescentLotus
Also patience and persistence - my bf can focus on a problem for hours I'm sick of it after 20 minutes
eroso
That's a bit innacurate. In many cases people wouldn't know what to look for without the knowledge - It's a skill to know that much.
bufferkiller
This is accurate as fuck. When I tell someone I am basically just a glorified search engine for users, my coworkers get pissed.
uponstrangeshores
I rarely come accross the same issue twice in a year, so I have to google anew each time. There really is nothing else to PC repair.
kaztas
I've happened to come across things more than once in a year with my IT job. However, the first time, I had to google the cause.
JustADumbRename
People think that, but we all know there is more to it.a motion would Google and the break it even more.
moderatbothsides
Everyone in my family thinks I'm some tech guru, really I'm the only one who reads the instructions that come with the damn thing.
SchwarzGeist
obligatory xkcd, https://xkcd.com/627/
KeeleonOhms
Surprised this isn't top comment.
SuperiorSwedesNewAccount
Weirdest IT call. Client's mail immediately came back as being too old to deliver. Fix? Set time and date on computer.
orneryorange
I know, my coworker in the next cube over knows more about computers and I ask him first before asking you. We all do this Dave.
dherik
shhh, you're gonna get us all fired.
Bassaker
nah, as long as there are stupid people, there will always be a job for IT-guys.
TypicalITGuy
Knowing HOW to use Google is free. Knowing WHAT to search for? That's where the money is. :)
plastikb0y
Sometimes when a client sees me Googling a problem, they're like "I could of done that" I'm like "Fucking go for it"
dherik
And can you go through the results and know what's bullshit, and going to work? No, leave me alone or I'm doubling my rate.
TheBoyofTheNight
Tired of this sorry ass meme
LizardEnterprises
You can tell @OP is actually in IT, because he just googled "Meme most likely to make front page"...
TypicalITGuy
HAHA! No, I was actually Googling "Google Fu" of all things. :)
IamTurkeyQueen
I am game support and literally all I do is tell people to clear their browser cache
TanstaaflTovarisch
This has been a poster for at least a decade.
Okiegoon
As desktop support, to an extent this works. Not all the magical answers to fix computers are on google.
kaztas
The knowledge you have can take hints from unrelated topics, allowing narrowing of searches, and siphon meaning from tech babble
KeeleonOhms
The worst part is when you have to search for the vocabulary to even start the search.
iwillruinyourday
Yes they are. This is why you're not a Senior Admin, you're not good enough at google.
kaztas
Ha, just use Avaya systems...hardly any help with errors regarding those damn devices
KeeleonOhms
Sounds like something a Bing user would say....
Okiegoon
no u
aroberts68
Just update Adobe Flash Player
TypicalITGuy
Might as well update Reader while you're at it.
KeeleonOhms
I don't have to. I checked the box so it will auto update itself.
Lvaneede
This was me to start with, but after a few years you get to have a pretty good idea on what will fix things. Google definitely helps though.
GTimgur
And I STILL can't get a job?!
NaerynJass
IT here. Can confirm I would be lost without Google
highpoweredperception
I own my own Googling business.
dwilson0725
As an engineer, I never need IT help unless it involves permissions... because I too can google.
DarkUranium
... or unless hardware breaks*. (I'm guessing the company won't let you order and/or replace hardware on your own)
dwilson0725
Valid. I'm not even allowed to plug anything in.
sdmeyer2
testify!
ShaunDreclin
You have fundamental knowledge of how computers work so knowing what to search and understanding the results makes it easy for you.
davemaison
this. its literally all of any tech support is google and stackoverflow
plastikb0y
Also, Technet, Bleeping Computer, Spiceworks, Serverfault. All good. Just don't listen to the actual Microsoft people on Technet.
yawkeyharwitz
Buffer underrun
therealskoopy
ill just leave this here.. i have this at my desk.
davemaison
rofl i love it
Junktrunkjunkie
I worked a computer tech for some time. We got the same problems so often I wrote a few commands that took care of most things and then 1/2
Junktrunkjunkie
2/2 I got addicted to imgur cause i had so much free time while everything was running.
TypicalITGuy
Reddit has proven useful recently too, surprisingly enough. Microsoft Technet - not so much.
awesomebychoice
I'm pretty capable myself, but in a corporate environment I'd rather the liability be passed on to IT over me for the status of my machine
ZacMuerte
technet is great if you already know exactly what you want and how to use it, ands maybe you just need a poorly-made use example.
davemaison
all of microsoft's documentation for anything is awful and useless.
ZacMuerte
from what I understand, it's because 90% of it is written by brand new grads they just picked up, so everyone has a different style, so
ZacMuerte
there's no consistent logic before the time when their internship is up, so it's just a mess nobody wants to go back and fix now.
benovere
It's useful to find out how something is supposed to work, ie for small implementations or new admins. Not so much for anything else.
bimpnottin
I had a problem with my touchpad on my laptop. Their solution? Restarting your pc. I shit you not, that was their only solution
CommentsWithGandalf
They are good for powershell command parameter syntax, but thats about it recently. And only because they shove the manual in technet.
benovere
However, anything on technet is explained better somewhere else
myownpics
No, you just ask, "have you rebooted"?
AbradolfLundgren
As a doctor I feel the same way dude. But my patients constantly bitch about me staring at my phone during surgery. I'm trying to save lives
AreThoseMyPants
https://media.riffsy.com/images/e439c34a545090c0c4bbdaaf974ca271/raw
cuntstoppable
I honestly can't tell if this is a joke or not. I'm not sure anymore
Cere4l
ironically, working in IT is the biggest reason i dont trust doctors all that much :')
KeeleonOhms
I feel like I have a superiority complex. But I believe or jobs are basically the same, except people die if they're wrong
Cere4l
Exactly, and i see so many people in IT who just plain out suck at diagnosing. That every time a doctor speaks i just cant help thinking 1/2
Cere4l
2/2 "But what, if youre wrong" so on one side i know theyre bound to know more than me. and on the other i know how wrong they can still be
SeamusIsMyBuddy
You can also read and follow instructions which are two things 90% of people can't do.
Zella111
RTFM
ImBadAsh
As an IT manager... TRUTH
creegro
"Now restart the computer" (user turns off the monitor then turns it back on) "Ok the computer has been restarted"
shmekie
I CAN do that but they pay the IT guy to do it so I CHOOSE not to & take a break while he fixes my shit.
qqkikilicious
RTFM
notso5ecret4gent
This is bigger than Google. Even I support multiple accounts and honestly 3 months in you know what is up. I need Google maybe 2-3 x a.month
LoodGookin
As a guy, I don't need no stinking instructions. So what that my Ikea desk has a slight lean and I had left over bolts'n nuts.
venra93
Nah! Those aren't leftovers, they're extras! Incase I lose one. My table is fine, the house needs to stop leaning!
BIGB12323
How is this not top comment!? This describes every type of guy ever! +1
iliketokeepitsimplestupid
I'm a guy. I'm an engineer. I use instructions. I just tend to go more by the pictures than their silly wordd
BIGB12323
Sheesh my bad Imgurians! Sheesh
abacaxi
"You have broken a Secret Taboo of the Arawak tribe."
iliketokeepitsimplestupid
Maybe it was the +1... I know people that have designed furniture and they still need instructions for IKEA
MasterPrime
Do you think a normal user could figure out how to create a bootable USB to nuke the forgotten local admin password by googling?
HighMagosSquidward
Done it
mineovermatter
Yes
itsRomulus
I googled how to create a bootable USB so I could install Linux on a school laptop and end up wiping everything so I could have admin.
catsinthejukebox
Probably.
MasterPrime
There is only one way that I would trust a user to do it. With a windows OS USB/CD and a step by step guide of how to use [net user]
OSCgal
I can do that. But I'm not sure I'm a normal user.
kryne
Yes, that's how I did it when I was still new to computers.
TommyWa
Bah, you don't even need to make a bootable USB depending apon what version of OS it's running :)
Wolfsleigher
I've done this... by following steps after googling it.
Azated
I did, years ago when I forgot my password. In google we trust.
hookerbot5000
clearly your users aren't googling hard enough. Mine managed to bring down a billion $ company for 3 weeks because 1/2
hookerbot5000
2/3 they opened an email attachment from Bob.Sanders@homedepot2.com ...........the individual was not fired and the proper quarantine 2/3
JustHereForTheWorkStories
Couldn't you put in a set of server-side mail rules? That's what I did. Catches most of the malicious stuff and quarantines it.
hookerbot5000
3/3 protocols weren't in place because the CIO said they were too expensive to input and maintain
HolyCringeLordBatman
downloads folder and found "FedEx Invoice .exe".
scavar
Holy shit balls!
hookerbot5000
NEVER UNDERESTIMATE THE STUPIDITY AND DESTRUCTIVE POWER OF USERS
MasterPrime
I work for the FAA. We had a similar virus about 9 months ago. You can't fire incompetent people in the US government.
coolbeanslooseit
That's because it's a requirement
HolyCringeLordBatman
Holy shit, I only did local repairs, the closes I had was a man who claimed my coworker "Broke his PC" because he had a virus. Searched his
professionalConfirmologist
My company is headed down this path right now. Yay me.
benovere
Well, the average user doesn't begin by googling 'where is the goddamn hosts file' to resolve a DNS problem
2600pog
If the average user knew what the hosts file was thier brain might explode.
DasGypsy
can confirm I use expletives in my google searches.
ddpv
Something like wisdom is knowing how to look for an answer, knowledge is knowing where to start looking.
ennuii
isnt it something like windows/sys32/drivers/etc
Cheomesh
Yes
ennuii
google something enough apparently your subconscious remembers it.
Cheomesh
Indeed :) Also, for a while my lab was strung together with Hosts files...dark times, man. Dark times.
davemaison
correct, first they google their DNS problem, then the answer "is change your host file", then they google "where is the host file"
ravien999
Except they don't google their DNS problem, they google "why can't I get to pornhub"
davemaison
you could eventually figure out its a DNS issue by googling that
Isuckatbeingagirl
You can get pretty far with Google, I use it all the time
benovere
Eventually = lost productivity. Don't spend a week doing a job that you weren't hired to do when the guy who was can do it in a minute.
davemaison
or in this instance, lost jerk off time. but god forbid you learn something when you can just pay someone to do it for you
KayneArcheron
"Goddamn" is the important keyword in that search.
benovere
Goddamn prevents you from reaching tech support threads that end in 'google it'.
whatarefrogs
My favorite is "same issue here" followed by "I figured it out. Thanks guys!"
BrightandShinyObject
Xkcd did it first! https://xkcd.com/979/
JustHereForTheWorkStories
Last post: July 2012
scatter
Every Damn time
chettlar
Reading your comment makes me uncommonly and irrationally angry.
ginevra
Same here!
Cheomesh
Well, it's not a DNS problem if Hosts have anything to do with it. Also, why the heck are you using host files...
widell
I use hostsfile extensively, much better than adblock :) I even point them to my own webserver to log all requests, quite interesting actual
Martini9011
As a webdev, doing some final checks before changing a domains dns online, using the host file can be pretty handy
benovere
Yeah most time you deal with the hosts the solution is to 'delete it', I was just reaching for an uncommon problem.
arcgap
how are they googling anything if they have a DNS problem?
pyrodice
manually route it to 8.8.8.8?
WhatTheActualF
Dunno why you were downvoted for this, I love google DNS
pyrodice
I don't know either. You'd think if anyone could find Google.com, it would be google's DNS!
MateriaCaelestis
Browsing to the IP?
LazyLexiconographer
You are a User.
DarkUranium
Local DNS cache, if it's a recent problem? Still wouldn't be able to open the results, though.
benovere
Phone, the computer next to the one with a corrupted hosts, or through skynet
christiangoth
My phone is named Skynet.
sekhai
My mom's wifi is called Skynet..
myr14d
Found the deathbot.
red411
I was an computer tech before Google, those were the days
mongobob22
Whatever gramps
red411
IAlwaysUpvoteRickAndMorty
So you know how to rtfm?
red411
Cheknya
I admire you, when I worked as a tech google was my savior some days.
tyrridon
Man page? Man page.
whatlikeinthebackofavolkswagon
Mister, we could use a man like Hebert Hoover again!
CaffeineManic
Long before Google, I would pick up a manual that was on the user's shelf, find the relevant section in the index, implement the book >>
CaffeineManic
>> solution, and walk away silently.
Zella111
RTFM
tehPhreakmang
Those fucking jumpers... those are why I bought my first pair of hemostats, following pairs was for... recreation
red720
Turn it off and on again?
red411
Works now and worked then. A well tested troubleshooting technique .
DarkUranium
And not just with consumer hardware: http://www.dailymail.co.uk/news/article-3586220
red411
That's a bit scary
menspiration
I miss the Redneck language pack for Redhat.
bukobg
http://lh3.ggpht.com/-ANI5EzZgR2s/Tm-b0p0B2dI/AAAAAAAAC20/rmFUrVHkozM/%25255BUNSET%25255D.png
moistpanties
Technet was the shiz
TypicalITGuy
"Was." Now everything I read on there is 20 pages of questions, accusations, and finally the thread just dies out.
moistpanties
Yeah, googles way better. I don't miss the research part, but certainly do miss all the "free" software.
Lierofox
"Ok try this then." "Ok I'll try that." -last update 2011. WELL DID IT FUCKING WORK OR NOT YOU ASSHOLE?! D:
TypicalITGuy
https://xkcd.com/979/
CaptainTypo
So true.
Cere4l
when i went to IT school, there were still people who had never heard of the internet!
red411
Yeah , I went to Control Data Institute. No net back then
Cere4l
heh im talking about 2002, there were just some fools left who somehow hadnt heard of it yet. i mean, if youre a cook.. ok but IT school? :P
red411
Hey, someone has to be a manager
Cere4l
i can promise you nobody on that school deserved to be a manager :') and yes that included me
ralph2sam
All those punched cards....
OSCgal
My dad has some. He wrote a program to find square roots.
SlightChungus
I found a bunch of those I'm my dad's old stuff, it blew my mind after all little research
red411
No joke. Had to turn in my class project at ASU back in 1970 on punch cards
ralph2sam
1981 Computer Processing Institute, all work had to be on punch cards. Also used a RadioShack TRS80 in HS featuring cassette tape storage.
red411
My math lab in HS was a hand crank adding machine with a paper tape. https://img1.etsystatic.com/035/0/7922865/il_570xN.580593309_3sgu.jpg
ralph2sam
Mom had one of those to figure her budget with.......Mom?
fudgesickle
Dude, I still run and manage a Mainframe.
red411
http://ed-thelen.org/comp-hist/BRL61-0976.jpg Google won't help you here
fudgesickle
They don't look like that anymore. Google IBM z13. That's what they look like now.
red411
This is what I remember seeing on a field trip to a computer room on a field trip to Sperry Univac when in elementary school back in 1958
moistpanties
Damn here i was thinking i was old, then some ancient cat starts talking about punchcards. Take my +1, technical forefather.
RozzAMcGee
an computer.
Khamosh
This shows how old school #red411 is. To me if you can fix my PC, I don't give AN damn how much you care about punctuations.
red411
red411
An typo
HadMeSomeChickens
a error
milksteakandghouls
an hero.
lucadollar
I was hoping someone said this. You're an hero.
oZsh1rts
Not sure that means what you think it does ..
lucadollar
Humor. Too dark?
milksteakandghouls
I, too, remember classic memes, bruh.
TypicalITGuy
Remember modem initialization strings? AT&F&C1&D2....ah, good times...good times.
HowLongHaveYouBeenThereWhatDidYouSee
Absolutely fuck that. I still use these command strings for our "emergency" out of band management systems.
Sidratsong
Mitochondria it's the powerhouse of the cell
MrNoodlemansbrother
+++
TitileHasNothingToDoWithThePost
I like cake
LRWerewolf
Why would you silence the handshake??? That was like music
skiprains
At&L1 or something like that... Hehe
moistpanties
Late night ascii pr0n bro.
dirtcreature
How about dem IRQs?
TooOldAndTiredToPutUpWithThisSh
how about .dll hell?
HighMagosSquidward
As a new tech who had to study IRQs... Thank god for hyperthreading.
bradthedev
You mean thank god for PnP???
MustyMustelidae
w... what? How do IRQs...make you glad for HT?
daw910
I was confused by that too
HighMagosSquidward
Because multi/hyperthreading makes it more rare to have to deal with them. I don't want to deal with them. They scare me.