birdbarrett
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I've been doing fine dining for years, and my menus are designed so that each piece compliments the whole. I'm so totally okay if you hate shallots and don't want my smoked shallot butter on your ribeye. But when you decide to replace it with something completely horrible and complain that the braised kale tastes horrible with it, I really don't give a damn. Pro tip all you lovely people: If you go to a nice restaurant (not talking Red Lobster here, but a chef driven local place), give the chef a fucking chance and order it as is. I happen to not enjoy squash that much, but my God a good ratatouille is incredible, and the squash makes it.
The problem with chef shows and restaurant shows and all of it is that people now have skewed perspectives on what their food should be. This guy sees on a TV show that mid-rare is the best temp and decides rare must be even better. I only have one cut of steak on my menu and it's ribeye, which is a well marbled fatty fucking delicious steak. But this guy sent it back because it had a piece of fat in the middle and he thought that was gross. I don't care if you're completely ignorant of food, but for the love of God if you are, don't watch 20 minutes of Kitchen Nightmares and suddenly think you're a fucking chef. Ask the server! Ask ask ask ask ask. Be sure of what you order, and don't let pride get in the way of you having a great evening.
Sweetbreads: The thymus gland of a baby cow. (Can be other animals, but that's what I was using.) That's a tough sell for a server to explain to a table, but because of this horrendous bitch, I sold sweetbreads to a vegetarian table. Bad servers are my nightmare in this industry, and whenever I find one that loves food and explaining it to tables, you better believe they get extra free food every damn shift. (Pro tip, if you're a server, ask to taste evvverrryything when it's slow and dead. Learn what you're selling. The kitchen will love you for it.)
This was a positive version of the last image. My heart bursts with happiness when a table has no idea what they're ordering, but the server explains it well and they decide to try it anyway. I had braised beef cheeks on the menu, and they thought I was selling ass cheeks. Decided to eat it anyway, and now they come in every week for them. Push yourself outside of your comfort zone when you go out to eat, try new things, that's what food and restaurants are for. Don't order chicken.
Back to mini rant about servers. I spend 60 hours a week in my kitchen prepping and organizing and prepping some more to make the best food that I can. When servers don't bother spending the time to know what's on a dish (Hint: IT'S ON THE FUCKING MENU), it's really hard to keep my patience. I'm not an angry TV chef, and I spend more time teaching them, but it's really depressing to know that they're not able to tell the guests the full menu item.
This happened to me just two nights ago. I'm about to open up a second location where I work, and it's been a really rough long grind. I got off after dinner service was done, grabbed some bourbon, and went onto the patio for a cigarette. One of the guests saw me and recognized me (it's an open kitchen where you can see into it). He comes out, lights up a cigarette, and goes on telling me how everything was perfect and his date inside was in a state of bliss. Now, I don't look for compliments, and I don't do the job for recognition. But I gotta say, it was something I really needed to hear. I got into this profession because I loved eating, and I loved the connections you could have with people sharing some really good food. So it's really good to hear that from people every now and then.
TLDR: Love your food, if you're a server pay attention to the food. If you're a guest, eat new things and never forget that going out is an experience and shouldn't be a boring routine.
If ya'll have any questions about what it's like actually working in a restaurant, versus what you see on TV, feel free to comment or message me.
FP Edit: First time for me in four years! Thanks everyone! I'll be going through and answering everyone's questions as I drink my post service beer. And since this is my first, and I've been here four damn years, obligatory send nudes. Also, if any of ya'll live near Richmond, VA, come by my restaurant and say hi!
Britmon
Ribeye is the best cut of meat fuck that guy.
puppiesarepoopers
as a server i loved food & learning different cuts & recipes but i'll never taste 80% of what restaurants serve & i feel sad to miss out.
birdbarrett
I'm poor and grew up poor, the only way I've tasted most of what I've eaten is because of restaurant industry. I feel you.
fossaattack
How we should all imagine OP:
birdbarrett
I feel more like the guy who's looking constipated trying to figure out what he's holding.
Gianttesticlemonster
birdbarrett
One of my favorite scenes in this show.
SaggyPeanuts
birdbarrett
Love this guy!
economyinthis
Zixtank
Just a general headsup from Norway. Swedish people do not sound even remotely close to this guy. He is funny though.
ThatWhichRemains
No, the swedish Cook actually makes sense
duc959
hey @op why do so many chefs smoke? Doesn't it ruin your sense of taste/smell?? I would imagine that's pretty important for your job....
birdbarrett
We're trapped in a tiny box twelve hours a day surrounded by flames and never sit down. Smoke breaks clear the brain and let you focus. 1/?
birdbarrett
The only real hit on the taste is things don't seem as salty, so you just learn to be careful with that.
duc959
i have always been curious about that. thanks!
thegraybush
As a chef I'm upvoting for awareness! Yo the front page!
birdbarrett
Rock on brother! Here's to Monday and beers!
thegraybush
Yeah man, I LOVE Mondays...unlike the rest of society....haha
Rockonman
A rule for me whenever I go eat out is to have something that I couldn't make myself. Granted, this is most things but at least I experiment
UonlyThinkyourDead
i go the same route but i go for more foreign food
birdbarrett
That's my MO on making a menu. I don't ever want to put something out you could whip up at home. It should be a new experience!
ProjectKurtz
I have to do this because if it's something I could make myself or have made myself I compare it to what I've made and usually hate it.
MrLaserHawk
I worked both sides. Kitchen is the toughest and least understood.
birdbarrett
Service opens at five, had a server ask why I got here at 11 when it came up in conversation. She thought everyone came in at 4 like her.
MrLaserHawk
Lol. The first time a server asked me to rush a forgotten plate I about lost it. That with the lack of patience killed me
VeskaiTsumonit
You get used to it and just roll your eyes. while turning away to communicate to the station the plate has to be made at.
BrayerIncognito
Had a customer where I used to work creep round to the back of the kitchens and attack the chef because he felt the...
BrayerIncognito
...silver skin onions served with his steak didn't complement the meal properly.
birdbarrett
That happens. I try to remember that their lives are probably terrible and this is the only way they feel any control.
BrayerIncognito
I know. Used to be a head waiter for a few years and there was nothing worse than a customer coming in and going on a power trip.
xtrmmatt
This is amazing I love these stories. I used to be a restaurant manager and I love working for a chef with passion and standards.
xtrmmatt
Keep up the good work chef!
reallylamelol
peleofanalgesics
As a server, I sell what the guest wants, not what I want to sell.
rosslyn
Sometimes guests will ask the server for recommendations.
birdbarrett
To a point, I agree with you. It also depends on the restaurant. I've been working in places where people come to try new things, so 1/?
birdbarrett
I'd prefer the server getting a general idea and then having the knowledge to bring the guest to a new dish that still has some familiarity.
peleofanalgesics
Exactly.
coolykid
Please do more! Work stories, cooking advice etc!
birdbarrett
When I get home if I have a buzz on, I've started tossing up an AMA post and answer until I pass out.
coolykid
Awesome!
ImSaltyWalty
@op, I love working with chefs like you, it's makes for a much better job for good servers. Plus, we can bitch about the bad servers.
birdbarrett
I don't mind servers who come in without knowledge. I can fix that. But fuck lazy servers who don't try to ever get better.
birdbarrett
I don't mind servers who come in without knowledge. I can fix that. But fuck lazy servers who don't try to ever get better.
ImSaltyWalty
My last job had a couple who were dumb, lazy, and cute. So the complaints never did anything. Customers didn't notice because we carried her
shepardcommander07
Im a chef and i demand more!
birdbarrett
Next time I work up the effort! Probably a Sunday or Monday if I don't get too hammered!
pineapplesaremything
As a line cook, thank you for caring. The chef at our restaurant hates everything.
birdbarrett
Oh I hate everything too. I have bad days/weeks/months. But never stop caring about the food itself.
pineapplesaremything
I mean she'll mumble something while walking away, then say "seriously? What the fuck, listen better" and just walk away. As a cook under
pineapplesaremything
Her, I want to make the food correctly, but when she thinks I'm not listening when she just mumbles, it's irritating
birdbarrett
Oh that's terrible. I hate mumbling in general, but if someone is trying to make themselves better, it's your job to teach them.
pineapplesaremything
Ya, and I've brought it to her attention. She's kind of an explosive person.
thegreenknight7
What do the sweetbreads taste like? Never heard of it before, sounds interesting.
birdbarrett
Very mild rich flavor, they soak up the flavors around them and make them better. Good with beurre blancs, acids, scallions, etc.
DoReMemeSoFaLaTiDo
2nd from last: "Ask your server." Last: "Servers may be retarded."
birdbarrett
Yup! Ask 'em, but keep your eye out for bullshit!
theBEARDEDarchaeologist
Kitchen manager here... do ask your server, but I've heard servers make up some crazy shit about how menu items and drinks taste.
Leeloothedog
hey chef let me get a taste of that ribeye
birdbarrett
I was gonna say something witty, but you reminded me I haven't eaten today. Steak's mine, no touchy!
Leeloothedog
fine. ill make my own ribeye. with blackjack. and hookers!
Leeloothedog
ya know what?! Forget the ribeye!
deOliveira
never let pride get in the way of good food! new motto
birdbarrett
It's important! I remember being young and not ordering a dish because I couldn't pronounce it even though it sounded delicious.
birdbarrett
It's important! I remember being young and not ordering a dish because I couldn't pronounce it even though it sounded delicious.
justyourfriendlyneighborhoodimgurian
Mexican here. Sweetbreads translates to pan dulce, which is a dessert I love. Glad I asked the chef what it was when I saw it on the menu.
maurisasanchez
I thought he was talking about Mexican sweetbreads too! Made me chuckle.
birdbarrett
It's a stupid name, but Fried Thymus Glands is also pretty bad.
justyourfriendlyneighborhoodimgurian
It is a bit strange. I did try a taco, but it isn't for me. This coming from a guy who has eaten menudo and tripe tacos. And tongue!
birdbarrett
If it ain't prepared right with the right accompaniments, it can be pretty terrible. I'd try again somewhere else.
justyourfriendlyneighborhoodimgurian
If I ever come across it, although the place I ate this at make some pretty damn good stuff.
birdbarrett
Mighta been trying something new and it didn't work out great. I've had stuff I thought would be amazing and just never quite worked.
megapow
What does it taste like?
birdbarrett
It's a mild rich flavor. What's amazing about it is how it responds to acid and butter. Turns into this symphony in your mouth.
megapow
Hey disregard. I saw your answer in a other post below
Dvicemuse
When I was a server in fine dining, several of my restaurants required tastings after our shift. Free dinner and made us better at our jobs.
birdbarrett
I generally do it pre-shift so that it's fresh in their heads. But it's important in either case.
Dvicemuse
Hahaha. I wouldn't have minded pre shift but we usually did wine with the food so we knew pairings so post shift so we weren't buzzed
iPourDrinks
I wish to serve for a chef that gives a shit as much as you one day. It sucks when us servers care more than the cooks.
Theangryscotsman121
Would also be amazing if foh weren't snakes as well
Appel99
The better I become at cooking the more restaurants I know the chef just don't care.
capefling
What you said!
Gunshanks
Not to knock the point, because I agree completely, but everywhere I've worked the cooks make half of what the servers do for similar work -
Gunshanks
And often longer closing duties that keep them in the kitchen longer. It's hard to keep someone motivated when they spend 5 hours remaking
Gunshanks
food for servers because they got cold/dry under the heatlamp, and then 3 hours scrubbing grease off the floor for 11-20 an hour.
maladiiii
Unsolicited advice: If you've worked somewhere for more than a year, you can probably trade up for a better job 1/2
maladiiii
2/2I went from slinging pizzas in North Dakota to fine dining in Malibu doing exactly that.
puppiesarepoopers
yeah. so many i've worked with care more about coke that cooking.
puppiesarepoopers
*than
birdbarrett
Well it's a stressful joyless job in a lot of ways. If you can't keep balanced, it can do that to you.
birdbarrett
I feel so bad for the front of house when the kitchen doesn't have their act together. It's tough to sell something you know isn't great.
jediconfuzion
I was going to make a "typical arrogant chef" comment, but this changed my mind. Servers can be hella ignorant, but you have to remember....
jediconfuzion
...they haven't trained in culinary arts as much as you have. Think like a teacher, and help them understand why foods work together.
birdbarrett
Exactly, I can't expect someone to know everything I do, especially the part time servers just trying to get some extra cash.
jediconfuzion
Ugh. Peasants.
WobblesAndTheMan
The owner refuses to take a terrible item off the menu, Its to the point I start all my tables off with "....Ill be your server I recommend
WobblesAndTheMan
the tenderloin but please avoid the greek lemon chicken." i got tired of getting torn apart for the owners shitty dish.
birdbarrett
Keep your head up, and look for a place where you're proud to tell the guests about the food.
PajamaStripes
I worked with some great people and would've loved to keep serving if I could
CHUBMARINES
Can I come cook for you? Please?
iPourDrinks
I sort of found that. I got so fed up I decided to start cooking myself. So there was at least one person giving a shit in the kitchen.
iPourDrinks
But I need a kitchen with that in a Chef. It has to start at the top. Leaderless cooks make junk.
birdbarrett
It's true. Same with the bar, if you've got a guy who can't keep the drinks stocked and interesting, the bartenders aren't gonna give a shit
iPourDrinks
I am server turned bartender, mix in some prep and line cooking rolled into a bar manager. So I am intimately aware how caring matters.
AntonioStark
So uh... You going to tell me where I can go make reservations for two cause a ribeye and some sweetbread sounds pretty good right now.
AntonioStark
The plus one is my wife. Sorry OP. We were never meant to be. You're welcome to dine with us though.
birdbarrett
Bring me up and crash me down. If ya ever make it to Richmond, VA, hit me up and I'll hook ya'll up!
JustSomeDudeSomewhereInTexas
@op , where is your restaurant?
LieselSkywalker
.
birdbarrett
Richmond, Virginia. Not Texas I'm afraid!
dvd587
No shit dude I live an hour away, I would love to come up and get a ribeye
TakWriterOfWorlds
Damn. I'm supposed to be in that area in April with the wife. Any recommendations if you're not comfortable identifying yourself?
birdbarrett
I'm currently at Grandstaff and Stein, haven't been here too long. Try Rappahannock, Juleps, Black Sheep, Rogue Gentleman, L'Oppossum
birdbarrett
I'm currently at Grandstaff and Stein, haven't been here too long. Try Rappahannock, Juleps, Black Sheep, Rogue Gentleman, L'Oppossum
Includeasourceorshutup
No way! I go there every summer with my BF to stay with his parents! (We live in Spain) I am DEFINITELY going to insist we try your place!
Includeasourceorshutup
Of the restaurants you've listed which do you think is the most "adult family friendly?" My to be In-laws don't like discos or "flashy" stuf
Shadow027
Legitimately curious, do you do steak? If so, how often? Do people like it when it is ordered Well Done/Medium Well, if anyone orders it?
optimisticfox
It is personal preference, but as a grill cook I fucking hated it when people ordered well done because it took up grill space so long
jimbobabymcgibbits
This! Yes! And then they complain about their food not getting to the table in a reasonable amount of time!
birdbarrett
My current menu is just a ribeye cut. But I've been all over the board on steak. I don't like it when people order past medium because 1/?
breothskin
Ribeye is nice partly because it's so recognizable, if you put hanger on the menu you have to explain it more and ribeye has a very .. (1/2)
breothskin
(2/2).. traditional "steak" texture so won't have some angry customer asking why their meat is too chewy :)
birdbarrett
you've cooked it hard enough that proteins have started to tighten and squeeze out all the juices from within the cells. 2/?
birdbarrett
So you're actually starting to lose the flavor of the steak. That said, if someone prefers theirs well done, then I'll do it no problem.
DrJohnnyZoidberg
How do you feel about med+?
Shadow027
Thank you for you time sir!
ReleaseTheKracken
I used to despise "uncooked" meat(anything under medium) until in the recent few years that its about flavor and a little pink doesnt hurt
HereticKiller6
"a little pink doesnt hurt"
v
ReleaseTheKracken
*^until in the recent few years I've learned^
kisselFL
#2 I eat ribeye tartare.
Thoraxe123
Welp, now im erect
meanjoegreene
Would you fucking look at that marbling
StephenForrest87
That's just so beautiful.
birdbarrett
Hey you do you, but I like using a good lean tenderloin.
lowblowblowslow
I saw that and thought gross, sometimes flavor doesn't equal fat
Deadpo0l
I personally like rare steaks, but would you recommend getting ribeye as medium rare due to the fatiness? I feel like I might be missing out
kisselFL
Once I went Kobe, there was no going back. I can't stand lean meats anymore.
AliBarber
There's a time and a place for them.
birdbarrett
I'm a fatty well marbled steak kind of guy. Hence my only steak on the menu being a ribeye.
JohnnyPeaches
For a steak like the one above, you'd eat the meat n marbling, but cut away/around the larger chunks of fat/gristle, correct?
thegelatoking
When I get prime ribeye I rarely get chewy gristle. The fat is usually melty like buttah.
JohnnyPeaches
I feel like I've been eating steaks wrong :P
be2210
Question..the sides are factored into the cost of a dish so when you substitute, the restaurant prob loses margin or even gain right?
be2210
Do chefs get annoyed at that?
birdbarrett
Generally yes. I've spent years reading and tasting combos to make those meals. The sum is greater than the parts here.
birdbarrett
If it's roughly even, I don't upcharge. If they're doing a ridiculous change then I'll generally charge a couple bucks.
be2210
Ok cause I've been places where you were limited w what sides you could sub for
birdbarrett
There are some things I don't allow, it just depends on the menu and the prices involved. It's all about guest satisfaction end of the day.
be2210
Gotcha...well I appreciate the post! Good insight.
margaretolson
I love eating at expensive restaurants when I can & cannot fucking fathom replacing anything in the dish. Chefs spend ages perfecting them
NotTodayNotYesterday
I'd rather not die or puke on the table, sorry.
Beruthiel10
I'm the opposite. If I'm paying a lot I want to enjoy my entire meal. Even if that means switching sides or asking for something removed.
khaleesimotherofkittycats
Ya, I don't have it in my heart to ask too much for substitutes in fancy dishes, half from embarrassment at my picky-ness, half from respect
Beruthiel10
I've gotten over that. I strongly dislike some foods, and at the price I'm paying I want to enjoy all that I eat.
khaleesimotherofkittycats
for the chefs who worked hard to create a unique dish.
InkyBlinkyPinkyAndClyde
One night we were out at a really nice place, and it was dead. It was a Tuesday or something. We ordered the tasting menu (8 courses) and /1
InkyBlinkyPinkyAndClyde
the server asked if we had any foods that were off-limits. We said we'd try anything. Well, either the chef was bored or he decided he'd /2
InkyBlinkyPinkyAndClyde
take advantage of the slow night and the non-picky eaters, because he ended up sending out a 12-course meal, with extra things he'd /3
InkyBlinkyPinkyAndClyde
put together for us to try. We'd also ordered the wine pairings, so we got extra of those as well. Best dining experience I've ever had. /4
birdbarrett
You'd be surprised how last minute some of our menus are. But the knowledge to put that together is years.
Shiron14
The only time I replace a side or something in the dish is if it contains an ingredient I'm allergic to, which for me is eggs.
puppiesarepoopers
the talent is innately knowing what combos will work, especially last minute
capri2004
Sometimes there are legit reasons to ask for alterations; because allergies or conditions like Crohn's, UC, IBS, & Celiacs for starters.
VeskaiTsumonit
Whenever I see Celiacs, i assume it's a pretentious twit. And then they order the gluten free with Alfredo...
Danillama
A lot of foods upset my stomach so I usually have to replace something or another, I hope they aren't just assuming I'm an asshole...
capri2004
You should get that checked; my mom ignored her stomach for yrs until she had pancreatitis & gal bladder removed. Turns out she's got UC.
margaretolson
Oh sorry--I should have clarified. Obviously if there is a legit reason I get it!
capri2004
I understand you're passionate about food, I'm just related to ppl w/ food allergies & diet restrictive conditions. They like to eat out too
Freemage69
In my experience, most good restaurants 'get it'. It's the big chain 'nice' places (Red Lobster, et al) where they have no clue about 1/x
Freemage69
allergies and food contents. Our group has two folks with sulfur allergies, a third with almond allergies, and for a long time had a 2/x
Freemage69
olive allergy in the mix, too. The good restaurants were never any trouble giving us this intel so they could eat their meal. 3/3