Naggert
83333
4266
125
Thanks for reading / looking through them all.
Tijthatisall
I had a user ask me if the RFID chip in her smart card is used like a credit card to pay us and buy stuff from us. You log on with it.....
WarDragon1984
Used to do tech support for Verizon DSL. I feel your pain brother.
MoleClaw
I manage a hospice's IT systems and once had a colleague email me to tell me she had no internet access.
ZoRawr
The post is at 404 upvotes...
Angaram
Alot of errors are in Layer 8, in front of the desk.
Lastshadow94
Considering how pervasive computers are, it's a little bit scary how incompetent people can be with them.
DarthKilljoy
I worked connectivity for Xbox. I asked a teenager who his ISP was. The first thing out of his mouth was "my dad."
Haydanas
My wife teaches special needs kids 10 and under. I do heldesk bs. Our work stories, wow. It's scary how similar they can be.
pantherpants0
Have you tried turning it off and on again?
Kowabungo
Duuuude i was gonna upvote until the "die in usersub". Why you gotta even bring it up?
CTRoc7
Yesterday - "Can you come look at my computer, the screen just stays blank when I move the mouse"..rounded corner, turned on PC, walked away
Captjama
ryo0hki
My cup holder broke..
Idownvoteifunnyand9gagrepoststoimgur
I shit you not, I've had this one called in.
somepeoplecallmeNACHOS
IT are the most patient people in the world.
glassweaver
Not really. If the mute button ever malfunctions on my phone, it'll likely be the day I get fired.
kanemano
No we aren't we just have a shouting closet. I prefer the complicated looking easy fixes to the easy looking complicated issues.
NaomiDahmer
I work in IT for a hospital. I get stuff like this all the time. You'd think doctors were smart. Nope.
Idownvoteifunnyand9gagrepoststoimgur
Not surprising. In education we've become totally specialized in a certain area, and left completely helpless in others.
RoLLing60sCubzilla
It says Cryptowall Virus, is that bad?
glassweaver
HONEST TO FUCKING GOD, walked by a PC, saw that, unplugged it immediately, user got MAD at me because "It's been like that for years." (1/2)
glassweaver
...Mind you, this PC was installed 6 months ago, build date of 9 months ago. Actual infection was there since February. (AV didn't catch it)
DoughnutJimmy
PEBCAS......allatime
silvestri
PEBKAC? oh your acronym is Chair And Screen... I've never seen that one. Always PEBKAC, Keyboard And Chair.
DavidBrooker
Good thing I only need my mouse to play Minesweeper
ghsdkgb
I do PEBCAK, looks nicer.
dinosarahsaurus
I really want to call the helpdesk tomorrow and ask to put in a ticket to have my fence painted
valen00
one govt department I know of doing internet security had their IT department take over building maint because "you have a ticket system"
dinosarahsaurus
That is an amazing rationalization!
kilocharliedelta
I do tier II support for an ISP. I could fill imgur with the most ridiculous bs you can imagine.
Gnomleif76
Yes, please do.
bachterman
please do.
Liondrome
Trivia: In customer service, google is the most used tool.
Howdoilife
I work at a community college and I had to respond to a call from an instructor who SOMEHOW didn't know how to plug the flashdrive in...
SuperPickle17
IT = Idiot Trainers
Cubanspy
i also like u
Exactually
I like you
IFUCKEVERYTHING
I like all of yall
nn3vinn
My favorite.
OverzealousDude
+1 for bilka
Danishlmgurian
@OP is Danish?!?!
Naggert
I sure am :) Kunden var generelt bare træls. Men at sammenligne den switch med noget fra Bilka... Meh
Dankmeister
Det håber jeg
LMNOParis
I had someone call after buying a wireless router. When I asked to describe the cable connections, the person replied, "none, it's wireless"
LMNOParis
It was still in the unopened box
NightRush
The "internet" from IT Crowd was supposed to be a joke!
thelonepig
This is about my level of stupid. When I need computer help, I always warn them, "I'm far dumber about this than you think, so I apologize."
LMNOParis
I got a good laugh out of this.
turnip001
Don't say that, we get sick of hearing it. Just do your best to answer questions and describe what you see, not what you think is wrong.
thelonepig
You've already overestimated me. I couldn't possibly begin to have an idea of what might be wrong.
turnip001
Perfect. Much easier to help people who don't lead us down the garden path.
krugle
I worked at a computer repair shop for 2 years, I left because I got tired of cleaning porn virus's out of teenager owned computers 1/2
ryo0hki
Same.. -.-
Dyslexicfartcracker
I stopped fixing my colleagues computers because of that..
Thehumblebubble
I know I'll sound stupid for asking but... how fucking often did that happen?
krugle
Multiple times a week, the best though was the 80 year old dutch man that was addicted to "Naked News"
ivdok
Could've stashed CP on it, silently report it and go WitSec with it. /sarcasm
BenFender
Better than cleaning porn viruses from my parents computer when I go over for Christmas. Bonus: Dad asks me how to get virus free porn.
krugle
and then having to have the talk with them about the dangers of porn websites (before redtube etc) now I fix comps on the side for beer.
Corbinator
Awesome. I fix PCs on the side for beer as well.
MrWoodchip
I think most people on this site do IT support for beer/food/being a pushover, to some degree or other.
littlepurplebirdy01
Adblock?
krugle
These were the days before adblock.
littlepurplebirdy01
Ah.
CthulhusGreasyBallsack
Let us all have a moment of silence for those who have not discovered/don't use adblock, for we are forever in their debt
byohzzrd
How do you explain to the local bible thumping PTA president that her unemployed husband watches gay black porn after she goes to work? 1/2
byohzzrd
Answer: Make your boss do it. I just provided the cache, timestamps, and site history. That computer was sooo infected. Like 22k files. 2/2
RearAdmiralObvious
Don't forgot to grab popcorn
Okiegoon
I've done 4 years on help desk and 11 years on desktop support. I should do one of these.
IFUCKEVERYTHING
Do it! Let me know if you do
Okiegoon
Will do. I have a few doozy's. The hacker lady. The printer lady. The dude with 1000+ phone bill (dial up days). Stuff like that.
TRUELIKEtheRIVER
.
nerdguy99
TheBreadlord
I wish to be informed of this.
[deleted]
[deleted]
TheBreadlord
Thanks!
rostit
ID 10 T errors are the worst
AgDrumma07
Used to sell electronic components. We would prank new hires with fake POs for 100k pcs of "ID10T" from their customers. Worked every time.
ManlikeCheetah
Carbon based errors is the term I use all the time.
Nanimonai3
Agreed.
PureShenanigans
"User perception issue"
DavidCisme
I've used all the usual terms, PICNIC, PEBKAC etc but the one that really get's them thinking is "There was a nut loose on your keyboard"
TheCarolingian
PICNIC - Problem In Chair Not In Computer
TheDomo
We call that a Layer 8 issue.
Prinzka
We always called it a layer 10 problem.
CatsAgainstHumanity
PEBKAC = Problem Exists Between Keyboard And Chair
SharkLove
Unseat and reseat user before continuing.
shinagami091
I go with PICNIC- Problem In Chair Not In Computer. Rolls off the tongue easier
spider4929
.
Tikityler
That is the first time I have heard that one and now I must use it.
rostit
I like it!
CatsAgainstHumanity
I hadn't heard that one. I like it.
TheHeadlessJoker
. This is my dot, there are many like it, but this one is mine
ippikiwoof
"How's it going?" "It's a picnic"
wavinggrass
I'm stealing that