highentropyvixen
93225
1791
60
I just happen to know what a wireless router is and where to find them...
Jan 9, 2018 12:58 AM
highentropyvixen
93225
1791
60
I just happen to know what a wireless router is and where to find them...
ennuii
Lol I was in Wal-Mart last week and 3 random people asked me questions. Which i answered as an IT guy and sold them stuff.
LordRazon
Watched my dad do this yesterday and it broke a language barrier at Home Depot. Took 10 seconds and before I caught on
MakeTabbouleNotWar
I’m constantly doing that for Walmart employees. It’s weird, like, don’t you shop here too?
owlest
a lot of best buy employees dont know shit
RdizzyC
I've done that as well with workers multiple times at the local Wegmans, since I'm there like 4-5 times a week picking up small shit.
kittyanya
One reason I didn’t want to quit my old job. I knew where everything was after 9.5 years.
WhoFuckingCaresAnymore
I go to best buy just to do that
HolyCowDoNotEat
They suck. I was looking for a cable, dude said they only sold it online. Dude dicks around on his handheld device and i look at the (1)
HolyCowDoNotEat
Section he’s standing in front of and it’s legit RIGHT FUCKING THERE. Like, am I wrong to be a little pissed? (2)
Trashgarbage
Always wanted to work in high ticket electronics. Nobody at the stores ever knows any details about their products. Sold 5 TVs to strangers
FreyaNicci
This has happened to me twice. Once I helped a old lady pick out a chromebook and another was showing a teacher how to use mobile hot spot.
mikeatc
And the name of the other man..... Albert
OviliskTwo
You may spend too much time in Best Buy.
PopularOutcast
Maybe you should.
highentropyvixen
Nah. Love my day job. Pays better too.
LordTacoHatTheThird
Once sold a pair of Solomon's to a guy at REI. I work at a local shop that specializes in hometown service. It was neat.
INeedAnUserNameButNoneIsFree
Saturday I sold a notebook at Walmart... I kinda don't work there...
Bassakwards71
I called BB a few months back and was put on hold for 45 minute while they "find" someone, in that time I drove 15 to the nearest one 1/2
Bassakwards71
when I get there, there was a group of about 7 employees standing around talking. That was the first time I've ever asked to see a manager.
TheThirdBird
The next Harry Potter movie, "Wireless Routers and We're to Find Them."
TheThirdBird
Where*
iamthisguy247
Fantastic Wireless Routers and where to find them.
huggingtonbear
You kno de wey
Chubbycheesedoge
I like telling people that Best buy price matches Amazon while they are at the register.
Twigzz
Only if amazon ships and sells it themselves, otherwise you get people pissed off that they can't get their price match
yepthatguy
Welcome to my Life at Home Depot and Lowe's. I've actually had employees tell customers to ask me. Don't work there, never have.
1wholurks
12345 is not a secure password
Sexlexic
It happens, they dont often pay people to know as much as customers expect them too.
EmporerDragon
And/Or the training/reference guides are hilariously out of date. The place I left last year had guides explaining the brand new HD-DVDs.
kruug
In the last 10 years, BB started hiring sales people and not tech/computer people. More money and better looking staff, but no knowledge.
bratislavaisforlovers
Pretty sure this was the plot of a Big Bang theory episode
jennizle
Was gonna say "okay Sheldon"
HolyShitZoom
I see you Sheldon. Bazinga!
nzscoria
I sometimes ask staff “excuse me, can I ask for your help or do you just work here?”
TheRealDrPepper
I do this at home depot all the time.
Mcknizzle
He might have worked in another department
OshyuOshyu18
Or he might have been new.
TheDon0926
I’m glad someone said this. I hate when customers think just cause you work there you work in every department.
vegemitelover
It’s the same at my job! (hardware store in Aus) I work in admin and they get shit off when I can’t give advice on bloody power tools.
mrleemur
Surely then your job becomes to find someone who can help the customer??
Patfefe
It probably wasn't the first time you helped to guys get what they want ;)
Thehonesttwooth
This crap is why I enjoy shopping at places like Home Depot Me: uhh... where can I find these really specific screws? Them: “aisle 7 bay 2”
[deleted]
[deleted]
Sexlexic
the training is as subpar as most other places but co-workers help each other and down time will make most good ones research their products
floxsyu
honestly it's fun telling someone the exact spot the single item they're looking for. it's worse when after the directions the say 1/2
floxsyu
"so you're not gonna help me find it" like lady I just told you the exact pinpointed location, it's less than 15 steps from you right now.
SouperScott
I'd honestly say you're just getting lucky with the employees you ask. Haven't really gotten a newbie.
VoxVendetta
Sounds like a good Home Depot. The one near me seems to have a customer avoidance policy. Our Best Buy too, for that matter.
sendmeyourfrenchies
I used to work at RadioShack and did this with our parts drawers. Felt good every time.
rvcaptn
one thing about home depots is they always carry square drive trim screws but if you ask no one has ever heard of them, and claim they don't
FirstStepsIntoPoland
You can actually find the specific aisle/bay for your store location by looking up the item on their website
lLikeTurtles
My Home Depot, employées are playing hide and seek. I’m still seeking.
RippleNippledBastard
BeavisandButthurt
GeneralRaven
I'm one of those HD Employees!! -I always feel proud of myself for knowing right where something is. But for 40k+ products the app is great!
PizzaStation
Compare with Lowes. A buddy worked there. They had a game where the goal was to actively avoid helping people for as long as possible.
SouperScott
Not every Lowes, don't blanket every store across the country.
PizzaStation
They'd dart around corners and hide when they saw people looking for help.
QuackQuackAttack
Just get the super useful app. Aisle, bin, map, how many are left. It’s seriously great
CaffeineManic
I second that, use it all the time. No phone signal in the store, but log-in to their free wifi. Inventory not always accurate for qty < 5.
RoundThreeFIGHT
As a target employee I do rely on our app to help a lot of guests find things. There's just too much product to know everything!
735824
Guests? Surely you're a corporate drone.
RoundThreeFIGHT
Lol I don't think I'll ever call someone a customer ever again after working here so long
getmo
Home Depot employees are the best. I always wondered how they train them like this.
StonerCatJay
Now if only I could fucking find one...
Arceus
...Can I get some of those guys in my city? Walk in, not a single employee in sight. Need help, they tell you an isle number but isles
Arceus
have no numbers...
root1657
Look up.
Sexlexic
They know because they either packed them down or they had to run around for 10 minutes trying to find them for the person before you.
Sexlexic
the training is as subpar as most other places but co-workers help each other and down time will make most good ones research their products
SmellyPotatoMan
Probably force them to do Ad until they've memorized the entire store.
PointlesslyConfirmingThings
As a Home Depot employee, there is not formal training for anyone to learn where items are. We just learn by walking the aisles a lot
stresstwig
we had weekly training vids we had yo complete, and were required to cross train in the depts on either side of us.
IAmTheBob
You don't train them, I worked Lowe's for two years. Basically you wander around till you know where everything is at
Brodor
I've worked there in the seasonal department. After 1 week I somehow knew everything about flowers. Not sure how
reload2456
no idea but if i had to guess i would make them rotate stocking different sections of the store so they eventually learn the whole place
Lamplord
Its because they dont have a high turnover rate. Hearsay, but friend of mine said they actually treat employees alright. So they actually1/2
Sexlexic
They dont really, most raises you're basically fighting with your fellow associates for that extra quarter vs nothing
Lamplord
Stick around for awhile. Experience is the best trainer.
stresstwig
i used to work there. if they paid better, i'd still be there. they treat people well.
iamthisguy247
My guess is they start by hiring people who are already interested in that stuff and are generally handy.
Sexlexic
Most likely not, hell they might not even be in that department, but a seasoned employee will know most of the store and basic questions
TechnicallyHistoryFacts
I worked there for 4 years. My prior experience was installing tile. I applied for flooring dept, they kept that open, put me in hardware.
ThinkingPennies
I used to work at the hyper dumpo... the training is hours of videos, and having 50k ppl ask where stuff is. You learn quick...
zeuswitanoose
* Quickly - kissy face
AnExpertInThisField
More than one way to write a sentence, honey.
ThinkingPennies
I am ashamed!!