Hellcrest Apartments

On January 13th, 2017 we came across this after pulling of a false vent. My wife and I were taking a shower on that Friday afternoon, and our kids had came in to pet our cat. That's when they noticed the vent was leaking. So of course with urgency they ran to our bathroom, which is located right above the laundry room, to say we had a big problem. My wife went downstairs to inspect the situation. After seeing quite a bit of water coming from the vent, she went and got me. Luckily I had a screwdriver nearby, after noticing the vent looked a little off, and this what we uncovered. So naturally we contacted the property manager about a mold and a water leak.

I forgot to add this lovely picture as well, seems I cannot add it to this gallery unless I take everything down. But here it is http://imgur.com/36d28YE, this was the napkins that were in between the vent and ceiling.

Fast forward to Saturday morning. I normally work weekends, but this particular weekend I was off due to training. So our apartment maintenance crew came out to "fix" the situation. During that time I had asked who thought it was a good idea to cover up a hole like that with a false vent, and which they snapped at me saying they were allowed to do that. That all units had a hole similar to that that they are access points. (I know what an access point should look like and it doesn't look like a hole knocked into the ceiling.) So they sprayed some bleach on it, told us that their was no leaking going on, and then tried to put Styrofoam in between the false vent and ceiling. My wife was texting the property manager all while this was happening, which makes me believe that she told them to stop, and that they let the maintenance manager take a look at it. So they left.

After they left, I decided to put my phone into the hole, to see what was going on in between the floors. As you can see, it isn't pretty in there. At this point, I told my wife that we should documenting, taking pictures, and filming anything that is happening. In which we also took two videos of the pipe leaking while we are in the shower. We also bought two in home mold testers, one to put in the laundry room hole and one in the upstairs bathroom.

Fast forward to Monday, when our maintenance manager decides to come take a look at everything. We are going to name him Slumlord, considering that's what everyone here calls him that. My wife filmed this whole process, a whole 10 minute processes, that seem to last forever. When we explained to him that we believe there is mold growing up there and throughout the house, he blew up. He went on to belittling us, calling us crazy, and that we were up to no good. We were even making up the leak, that there was no proof on my phone that it was leaking. I told him that I would get into the shower, and that would cause it to leak, and once I left he decided to leave, and belittled my wife some more. And then proceeded to throw all of our rocks off of our porch. Two rocks that are sentimental to my wife because they were her grandmother's, one that was given to me from my kids for a father's day gift. Said that we could trip over them.

So we began taking the vents off in the downstairs area. This is in the living room.

Again living room.

The downstairs bathroom.

Downstairs bathroom

This is in our kitchen.

And again in the kitchen.

And this is the mold testing kit from our laundry room today. Speaking of today, they called us to tell us they will be bringing in a 3rd party to test for mold. If this place has no evidence of mold, then we will be responsible for the bill. If there is mold, the 3rd party will be doing all the repairs and cleaning of the mold. Then if we do not give our 30 day notice at the beginning of February, they will be giving us our 60 day notice. All because we wanted our place to be properly treated for mold.

Also cat tax.

Edit: The video from Monday,it's 10 minutes long. https://youtu.be/8fR2tdWo-bk