merpbeforeyouderp
55609
1151
170
You deserved it, and you know you did.
Dec 14, 2016 4:00 AM
merpbeforeyouderp
55609
1151
170
You deserved it, and you know you did.
nnugles
Seriously though. It's terrible that they were rude... but please don't change up ppl's food orders. That's not cool.
WayneBruceWayne
And extra cafinate the nice ones...brilliant. the rude ones will be sleepy and nice ones will be hyper and annoy said sleepy ones
thedeafbarista
*chuckles*
AdmiralBeard
The code at my coffee shop was to "make it with love". You had to be a grade A asshole, but it was satisfying when it happened.
Huntress54
When the barista hates you:
nincompoo
been there, done that. I got really happy when I did, especially when it was regulars
testinit
I couldn't even imagine the most pretentious snobs at a starbucks.
Dunny0
Usually it's the person making the coffee
weliveinaspaceshipdear
A McDonald's employee decided to prank me once by getting me diet soda instead of regular. I'm fucking allergic. Goddamned asshole.
gideonsd
I used to always tip and be nice at starbucks. You make it really easy to just keep that money. fuckin passive aggressive cucks.
SarahYummers
I like how you think that this one person represents all starbucks employees. It literally depends on the person since its entry level.
aufkurs
I worked with a barista who was with sbux 6 years. Worked Mon-Fri mornings. Sweet as pie, but decaffed every. single. person. Holy shit man.
aufkurs
Note, I was totally unaware at the time since I just started. I always wondered why we ran out of decaf while she was working.
SarahYummers
People post all this stuff about how they mess with customers orders, but I could never do that. My stupid morals wouldn't allow it.
OatmealBreakfast
Shift Supervisor for 5 years, can confirm.
HubesCumberdale
Youre a shift supervisor and you approve of this behaviour? How rude are these customers? Damn
aufkurs
Confirmation =/= approval. They're just saying they have seen it happen, not that they agree with it.
aufkurs
I'm a store manager at Starbucks, no one does it while I'm around, but I know it has to happen sometimes.
itsfridayfridaygottagetdownonfriday2
Episkopos
Stability settles coffee with higher caffeine content to get people hooked. You are part of the reason they are irratible.
Episkopos
http://www.caffeineinformer.com/the-caffeine-database
ParaMachina
Hope you get fired. I understand people are shitty but they are paying you.
Andilee
I'm nice to baristas but I have a feeling they do t when they feel like it, and someone with narcolepsy when I ask for caffeine I need it
nomnombabies
Just like you deserve the floor burger from McD's, or the spiteful spit-full meat from Taco Bell.
h4ppyj3d1
Are we talking about USA here? Because in every country I visited McDonald's and other chains are more or less perfect and clean.
yontsman
Spiteful spit-full meat is my ex's name!
SuperNintendoEntertainmentSystem
Nobody likes rude people at work, but doing petty, passive aggressive stuff to peoples food is fucking stupid.
SuperNintendoEntertainmentSystem
Especially people in food service spitting in food. Whatever the customer did, if you do that, you're also fucking shitty and gross.
keczap1lol
Simple rule: Don't be a dick, so you won't taste mine.
Lalalalorz
Some people are allergic to decaf... is can also cause spontaneous miscarriages. So yea... not really cool
ThePrimrose
Pregnant women shouldn't be drinking coffee anyway
Wrexytrex
Not more than 300 mg a day. Still better to have none but it is allowed
doctorbees
Sauce me, bro.
DumpITtoKrumpit
Considering I get headaches without caffeine (I know I need help)...I do notice.
GuacuaMan
Same pal
jtb1313
In scouts during week long summer camp I would always get caffeine withdraw
Wrexytrex
Agreed. I work 12 hour night shifts and work out of town. If someone gave me decaf it would not be a good day.
klubai4
I was just thinking this. Giving decaf to angry caffeine addicts will not make them less rude.
DumpITtoKrumpit
I mean I am generally not a rude guy. I'd just notice if my coffee was switched out is all.
klubai4
Same, for sure, but if I have a splitting headache from caffeine withdrawal I might be perceived as ... less than polite?
DumpITtoKrumpit
I just stop talking...I'm inherently an asshole already. Just practice I guess.
chichidiscobiscuit
Yeah... that's called a caffeine addiction. Switch to decaf and sort your life out
HaveYouSeenMyLSD
Yeh, caffeine isn't that good for you, which is why I switched to amphetamines years ago
DumpITtoKrumpit
Hence why I take adderall with my coffee...I don't sleep much. Just enough to keep the hallucinations at bay.
chichidiscobiscuit
Solid choice. Slowly heating the substance and inhaling through a piece of Dutch glassware will assist in your consumption.
Ilike80stuff
The headaches are stress releasing from coming off of caffeine. Its a good thing. More caffiene keeps you in the cycle.
Mentallyhorsestable
I love how yall can be nitpick on how you treat customers. I for one am an EMT and really shouldn't/cant be nitpick
SympatheticParamedic
+1 I knew there would be another one of us in here to point that out. Imagine if we gave saline instead of fentanyl to "rude customers."
TheifofZ
Yeah, but don't you guys have a ton of ways to shut up rude jerks? Like extra unpleasant nurses, or having a hard time finding a vein 1/2
TheifofZ
for injections or drawing blood? Or a dozen dozen other ways that medical professionals can make your treatment really unhappy.
SympatheticParamedic
+1 for rude nurses. That was hilarious. But honestly, I wouldn't feel right about any of that other stuff. "First do no harm."
TheifofZ
Well, dang. You're a better person then I am, then.
Mentallyhorsestable
No its actually a lot of paperwork and incident reports if a patient gets hurt. You really can't do much to shut people up
SlagathorTheThird
Aren't the prices there enough of a punishment already?
doctorbees
It's like $2 and change for a medium coffee. Stick with the simple stuff, and it's actually not bad.
SlagathorTheThird
In Europe at least their prices are ridiculous, something like 2 to 3 times larger than in a normal bar (and not of a better quality)
LionOfRome
I don't understand. I've done customer service since I was 15, (19 now) and I can count bad customers on one hand. Where is this so common?
HubesCumberdale
This is exactly how I feel whenever I read stories like this. Of course I live in Europe, perhaps the situation is a lot worse in the States
LionOfRome
It does always seem to be American customer service folks complaining. Though that is a huge generalization
bearwizard
Los Angeles.
bearwizard
The worst being at malls that are trying to be upscale. Boy did I ever get entitled customers. Half were employees at other stores :(
DidSomeoneSayFree
Coffee shops
LionOfRome
A few friends of mine have worked coffee shop jobs, even they never really had bad customers
AdmiralBeard
In the city. Worked coffee in downtown Boston for years and seen my fair share of assholes.
Anth0ny229
I'm actually curious as to where you work.
LionOfRome
Various places. Kids adventure park kinda thing, waiter, fish and chip shop, post office/ running shop floor. Bad customers are so rare
doctorbees
I'm surprised you said that about a post office. I worked at a UPS Store and we had a few baddies.
LionOfRome
We've had one or two people who are a little antsy with the queue, but most are okay. (I'm British so we're all awkwardly polite)
TedFromSales
Worked retail for Apple a few years back. Had a customer who demanded a full refund on a phone he had broken (completely his fault) 1/2
TedFromSales
started screaming at one of our tech people because we couldn't do that, nor could we recover any data from the phone. 2/2
LionOfRome
Fortunately I've always had decent bosses who back me up when I say the customer is wrong. Staff happiness is more important to them
TedFromSales
Ours came in at this point to solve the issue, but Apple has a get to yes policy that can be difficult at times
TacticalOtter
There's a time and place for decaf. Never and in the bin.
KerryMoon
halfhumanhalfpie
Theres a time and a place for Starbucks. Never and in the bin.
DrJayAllTheWay
You sir earned yourself an upvote +1
shutupyourenotmymom
I'm allergic to caffeine. Let me have my straight black decaf of bitterness.
chemistsdoitintesttubes
Allergic or sensitive. Very different things when you're talking about something like caffeine.
shutupyourenotmymom
Technically "Intolerant." But the reaction is so much that it's easier to tell the barista that it's an allergy so they don't make a mistake
chemistsdoitintesttubes
Yeah. I've had friends in the same boat. That sucks.
shutupyourenotmymom
You get used to it. People with Peanut allergies are the ones I feel really sorry for. I couldn't live without peanut butter.
ThisIsALovelyRoomOfDeath
Even decaf has some caffeine.
shutupyourenotmymom
True. Small doses are fine for me. My life isn't THAT bad. But still, decaf has its place. Please don't get rid of it. :(
ThisIsALovelyRoomOfDeath
Not arguing against decaf. I have anxiety issues and It makes me sensitive too! But I still love the bitter deliciousness
shutupyourenotmymom
Yay bitter deliciousness!
asm80dfa8sdfj
I love the bitterness of dark chocolate, but I could never get into coffee.
WellThatsLikeYourOpinonMan
It's an acquired taste. Much like homicide
sirrichardbottoms
Congrats on not doing your job correctly. What a way to stick it to them. The perks of having a close to min wage job I suppose
chichidiscobiscuit
I hope you enjoy cleaning your own room after you've stayed in a hotel.
sirrichardbottoms
?
chichidiscobiscuit
Yeah, not even I know where I was going with that one.
spudcosmic
You have nothing to worry about provided you don't act like this guy.
valdikin
You're one that gets decaf I bet. Even minimum wage workers that serve coffee contribute - they make countless mornings easier.
Corrodias
Not making the morning much easier if you can't correctly fill an order... or "won't", but there's no difference from an outsider's view.
sirrichardbottoms
And you must be the one who jumps to conclusions at a drop of a hat huh?
MellyBaskelly
Not if they give too much decaf I guess. The caffeine addiction denied his/her drug will destroy society! Or so I've heard.
RedWingsofSteel
You sound like someone who walks into a restaurant 5 minutes to close and wonders why everyone hates him. (1)
RedWingsofSteel
(2) I had friends in high school who worked food service. I've heard stories, and I behave in a way that I know I'm not eating crotch bread.
sirrichardbottoms
Elaborate on why I am that person and how my comment relates to your restaurant post?
ckhriswithasilentk
Also lowkey switching whole milk when the said rude customer asked for nonfat.
BurpMacklinFBI
Ohh now that is not cool. It's one thing to take something OUT of someone's food (very not cool) and another to add something in (uncool)
ckhriswithasilentk
during rush, when the said customer asks to change his/her milk at the bar after i've already finished making the drink, and he/she (1)
ckhriswithasilentk
always does this every single damn time, I'm sorry but ain't nobody got time to resteam the milk because of he/she fails every damn time (2)
starrydance
Swapping out milks could cause allergic reactions or who knows what, prolly shouldnt do that as tempting as it may be.
ckhriswithasilentk
Never heard of allergic reaction to increased fat content.. at least at starbucks during the past 5 years ive worked with the company
starrydance
I was a barista for years, mostly fat % but lactose % too - allergy/intolerance are serious. As a food service pro, why endanger others?
ckhriswithasilentk
Why are you talking about lactose? Im not stupid enough to endanger customers with lactose allergy.
starrydance
How do you know if someone asking for skim milk has one unless they say? Might also affect diabetics (Who order the sugarest drinks anyway!)
Acartillo78
Yeah but at the end of the day, your still at Starbucks
sirrichardbottoms
Bam
Notareptilian
*you're
Acartillo78
Your right, my mistake
SometimesISayDumbShit
You're*
merpbeforeyouderp
Past tense bro, Past tense.
Acartillo78
At the end of the day, you were working at Starbucks
Actualdeadpool
A fair point.
SometimesISayDumbShit
You're*
imnotmattdamon
Yeah, you're right, people in the service industry deserve to be treated poorly...because they're stupid...also "you're".
jwil620
Yeah, and I'm a sbux barista with a bachelor's, masters and working on a PhD in mechanical engineering. I work hard. What do you do?
BigBadBillyBoy
Will you stay at Starbucks after you're done? You'll move on and move up. Maybe even to the east side. A deluxe apartment in the sky?
DrYoloMcSwagmasterIIIEsq
Fulfilling work
ewdontlookatme
Is working at starbucks a bad job? What do you do for a living?
keepcalmandgettothechoppa
Call it a barista or whatever you like but making people overpriced shit coffee is about as bad as it could get, job wise.
ewdontlookatme
Meter maids... spend all day ruining people's day, usually for a small mistake
Revelash
Your mom
IAmTheUnpopularOpinion
Would you want to work at Starbucks?
Migotchi
I did for a while. Great location, good co-workers, nice regulars and a great boss! I enjoyed it, yeah.
ewdontlookatme
I wouldn't mind. But I don't think I'm above other people's jobs
Acartillo78
Not working at Starbucks
HideyoWifeHideyoKids
how specific
shutupyourenotmymom
*freelance artist with some "really promising gigs lined up"
ewdontlookatme
Oh okay I get it
Mynamewillbethenametorulethemall
Starbucks treats it's employees rather well don't they?
sweatyballs6389
Medical benefits and they will pay for your BA from asu but other than that, nope. Source: current siren barista
PaulSmackageFromGrapevineTexas
Weekly bag of coffee too. If you get to ASM they have good stock benefits too. We sold my wife's for quite a bit when our son was born.
sweatyballs6389
And the discount! I have to wait until next may to get stocks but I'm looking forward to it. Plus they contribute to a 401k so that's nice
boredpictureviewer
Take their money and don't give them what they pay for :D.
AgentGibbz1
I'm pretty sure that's illegal
boredpictureviewer
But they have a code.
AgentGibbz1
Code doesn't cover stealing from customers. That being said, I'm in the food industry and I have a similar code to @op's
merpbeforeyouderp
You would be a prime target.
AgentGibbz1
For thinking that taking their money and giving them nothing is illegal? It's fraud
merpbeforeyouderp
I gave them something. Milk, syrup, and coffee. Just so happens the caffeine content was altered. Oops!!
AgentGibbz1
I was talking about taking their money and not doing anything else at all, no coffee, scones, etc. just whir money missing
boredpictureviewer
Yeah, but they didn't ask for decaff. So you gave bad service by not delivering the goods you were paid to give because your feels were hurt
Corrodias
That is amazingly petty and stupid. I dearly hope you get fired and take the opportunity to turn your life around.
ItsLikeABaguette
Can you clarify rude? Because unless they actively try to mess up your day, suck it up and do your job. -a retail employee
merpbeforeyouderp
One woman parked in a handicapped spot almost daily. She got decaf everyday she did. Most people on their cellphone, and stupid cunts.
SarahYummers
People that get mad & bitch about waiting forever for their drinks when there's literally a line wrapped around the store and out the door.
ireallycantthinkofanythingoriginal
I just go to one of the 5 other Starbucks that are within 150 metres. You can always find one without a line.
aufkurs
Once had a customer yell, call me an idiot, and said I needed to go back to school. Because he forgot his debit card. I didn't even make 1/2
aufkurs
his order, but I wouldn't have been surprised if my co-workers decaffed him. So yeah that's the type of attitude. 2/2
LifeHasManyDoorsEddBoy
You've never worked anywhere near retail or hospitality, have you?...
RihannaPublicist
People suck, but unless the person sucks extraordinarily bad, I agree with the guy. Just suck it up and do your job.
ireallycantthinkofanythingoriginal
If someone has had a bad day it may only take one little think to push them over the edge. What may seem like a tiny inconvenience to 1/2
ireallycantthinkofanythingoriginal
you is a big deal for them because they see it in the context of all the little things that have gone wrong for them. 2/2
ParaMachina
If they are having a bad day and a hiccup at a coffee place sets them off they need mental health treatment.
teej4841
You know what rude means, you pretentious prick. Gave you a reminder in case you forgot.
brendoncnz
Hey look an example too. How kind
JTechnopotheosis
JTechnopotheosis
brendoncnz
Oh yeah, I know, it was just shit.
ThePrimrose
The one that calls you a bitch because she's in a rush, decaffed the fuck out of her, for like a week
ParaMachina
So she's a bitch means you don't have to do your job. Cool. Let's apply that everywhere.
ThePrimrose
What perfect world do you live in where people have never slighted a person as revenge? Because it is applied everywhere.
nteeps
She did do her job you rimjob. She gave her decaf coffee.
ParaMachina
ad hominem attacks aren't the best to convey a point. They still broke a contract person should be fired.
ThePrimrose
But you know what I know what I did wasn't right. Two wrongs do not make a right. But I do not regret it and nothing you say will change it
ThePrimrose
Lol the company doesn't protect employees from customers spiting, throwing food, being cussed out, none of that.
hearthstoneaccount3
And this is why I wish Briggo would just be bought by Starbucks etc so we can do away with Baristas. Machines > Humans for this job.
HearMeFart
Well, Starbucks serves such shitty coffee that a machine would most likely do it better.
sneerglaw
As a barista, you're a Dingus
sneerglaw
Good luck having your dingus machine dial in your espresso X.X
hearthstoneaccount3
personalized orders no matter where you are in the world, they are far cheaper, they never take breaks for food and sleep and ultimately,
hearthstoneaccount3
And as an ME I can say you are obsolete, the machines perform much better than the average barista, has the abilities to remember 1/
sneerglaw
Machine made espresso and machine steamed milk will never compare to human attention to detail and palate
hearthstoneaccount3
Humans can't possibly keep as much attention as a machine can.
sneerglaw
Have you ever calibrated espresso? It's based on taste. You can pull two shots identically several hours apart and theyll taste different
Binsto
There is still a place for barista's,in small non chain coffee shops who cater to coziness instead of,get coffee and go
Corrodias
I assume by "cozy" you *don't* mean "fraudulent" by altering a customer's order without their consent?
Binsto
yes of course,even rude customers don't get "fucked" with here in belgium,but i guess that's what you get if you have a minimum wage staff
Fitzman
Do you need a barista to sit in a coffee shop? Just have a person who tends the shop and brings the drinks to the patrons after ordering
Binsto
well , i'm guessing you would need 2 people,1 barista and 1 waiter,when it's busy nobody likes to w8 30 min for a coffee
hearthstoneaccount3
won't spit in your coffee / get your order wrong on person because you was slightly off with them 3/3
henrahmagix
But I can't flirt with a machine. Or can I...
DumpITtoKrumpit
The down side is customizable orders. The machine would be restricted to its programming only, which can hinder customer driven innovation.
hearthstoneaccount3
It would be limited to the ingredients stored in the machine of course but so would a normal barista
Corrodias
You're not wrong, but when "innovation" means "not giving you what you ordered", as in @OP's case, I think we can do without.
DumpITtoKrumpit
True statement. But I meant like how the Americano drink came about. GIs could handle the strong coffee, so they added water. Innovation.
hearthstoneaccount3
Eh I think you could customize a lot easier using a machine than you could with a human since you could select exact measurements to put in
DumpITtoKrumpit
But customization can be a change in temperature to adding syrup first vs last. Understanding the process and redefining the steps humans +1
GAM3R187
So what about the roughly 127,000 jobs that would be severely impacted? Many of which are lower middle class or young adults? 1/2 sources :
GAM3R187
https://www.statista.com/statistics/196698/employees-per-establishment-in-us-coffee-and-snack-shops-since-2002/ (2/3)
GAM3R187
https://www.statista.com/statistics/218360/number-of-starbucks-stores-in-the-us/ (3/3)
hearthstoneaccount3
They should go, we shouldn't hold back technology just because some people may not get hurt. We're gonna make 20+ million unemployed with 1/
hearthstoneaccount3
autonomous transport that doesn't mean we shouldn't do it though. People complained when we automated farming